In a groundbreaking move, Reliance Jio Infocomm, one of India’s leading telecom operators, has unveiled an exciting collaboration with Plume. This strategic partnership aims to bring cutting-edge smart home and small business services to Jio subscribers across the country, marking a significant step in enhancing the digital landscape in India.
Transforming Homes and Businesses with Plume’s Expertise
This dynamic alliance between Jio and Plume is set to impact around 200 million households and businesses in India through Plume’s robust cloud-based platform. At the heart of this partnership are two innovative services: ‘HomePass’ and ‘WorkPass,’ powered by Plume’s AI-driven and cloud-based technology.
These services promise a host of transformative features, including:
- Whole-Home Adaptive WiFi: Say goodbye to dead zones and slow connections as Plume’s technology optimizes your home or business WiFi network for seamless connectivity.
- Connected Device and Application Performance Optimization: Experience faster, more reliable performance for your devices and applications.
- Cyberthreat Protection: Keep your connected devices safe from online threats with advanced security measures.
- Advanced Parental Controls: Take control of your digital environment with enhanced parental control options.
- WiFi Motion Sensing: Stay informed about movement within your WiFi network.
Bringing World-Class Home Experiences to India
Jio’s commitment to delivering top-notch in-home experiences is exemplified by their adoption of Plume’s cloud platform. By leveraging this technology, Jio aims to revolutionize the way Indian consumers experience connectivity within their homes and businesses.
Enhanced Customer Support and Operations
Jio is not just enhancing the end-user experience; they’re also focused on improving their customer support and operations. Access to Plume’s ‘Haystack’ Support and Operations Suite empowers Jio’s teams to:
- Swiftly Identify and Analyze Performance Issues: Performance-related issues will be tackled with precision and speed, ensuring a seamless user experience.
- Locate Network Faults: The ability to pinpoint network faults accelerates problem-solving and ensures network reliability.
- Monitor Overall Customer Experience: Jio is committed to maintaining a high-quality customer experience, and the Plume partnership helps them achieve this goal.
Jio’s Ongoing Commitment to Digital India
Reliance Jio President, Mathew Oommen, expressed his excitement about this partnership, emphasizing that it strengthens Jio’s connected home services. He highlighted the scalability and innovation offered by Plume as essential components in enhancing the Jio experience.
Adrian Fitzgerald, Plume’s Chief Revenue Officer, commended Jio’s ability to provide tailored and scalable cloud-based solutions. This not only meets the unique needs of the Indian market but also positions Jio for rapid expansion in its service offerings.
Jio, the leading mobile network operator in India and the third-largest globally made its public debut on September 5, 2016, offering cutting-edge 4G services. Jio operates as a subsidiary of Reliance Industries, India’s largest conglomerate, and boasts network coverage across all 22 telecom circles in the country. Distinguished by its state-of-the-art, legacy-free infrastructure, Jio is prepared for the advent of 5G technology. Furthermore, the company is actively engaged in the development of 5G and 6G networks for the Indian market.
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